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Your Travel Franchise Personnel News SourceFranchise News Watch brings you the latest in travel franchising personnel news from around the web. As a news aggregator for the travel franchise industry, Franchise News Watch streams the latest ground breaking franchise articles, features, guides, blogs, news and more directly to your desktop. Choice Hotels International Promotes Mark Pearce to Senior Vice President, International DivisionChoice Hotels International, Inc. (NYSE: CHH) today announced the promotion of Mark Pearce to senior vice president, international division. Mr. Pearce will continue to report to Bruce Haase, executive vice president, global brands, operations... Senior Marketing Executive to Lead Wyndham Rewards Loyalty ProgramWyndham Hotel Group has appointed Robin Korman to oversee Wyndham Rewards®, the world's largest lodging loyalty program with more than 6,000 participating hotels in over 20 countries. Choice Hotels International Appoints Lou DeMarco as Vice President of TaxChoice Hotels International, Inc. (NYSE: CHH) would like to announce the appointment of Louis S. DeMarco to the newly-established role of vice president, tax for the organization. Mr. DeMarco will report to David White, senior vice president, chief financ Choice Hotels Names Edward J. Valle Chief Marketing StrategistChoice Hotels International, Inc. (NYSE: CHH) today announced that it has named Edward J. Valle (48) chief marketing strategist. In this position, he will provide leadership for the company's consumer marketing efforts. His oversight will include... W Hotels Worldwide Announces Appointment of Michaelangelo L'Acqua as Global Music DirectorW Hotels Worldwide, the industry innovator, today announces the appointment of renowned international music expert Michaelangelo L'Acqua as W Hotels' first ever Global Music Director. In this role, L'Acqua will serve as a strategic advisor for the... Wyndham Worldwide Names Tom Conforti Executive Vice President and Chief Financial OfficerWyndham Worldwide Corporation (NYSE: WYN) today announced the appointment of Thomas G. Conforti as chief financial officer, effective immediately. Conforti joins Wyndham Worldwide with over 25 years of experience in finance, management... Wyndham Hotel Group Appoints International Business LeadersWyndham Hotel Group, the world's largest hotel company with approximately 7,000 hotels around the world, today announced the appointments of hospitality industry leaders Ken Greene and Michael Poynter to oversee the company's efforts outside of the... Choice Hotels Names Michael Murphy Senior Vice President of Global SalesChoice Hotels International, Inc. (NYSE: CHH) today announced that it has named Michael Murphy (47) senior vice president of global sales, where he will have responsibility for the company's worldwide sales and intermediary marketing efforts. Murphy... Philip Sanford Named President And Coo Of Value Place LLCValue Place, the Wichita-based economy extended stay lodging brand, is pleased to announce that Philip H. Sanford has joined the company as its new president and chief operating officer. Starwood Hotels & Resorts Appoints Eva Ziegler as Global Brand Leader of W Hotels WorldwideStarwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) today announced the appointment of Eva Ziegler as Global Brand Leader for W Hotels Worldwide. In her new role, Vienna-born Ziegler will be responsible for leading the global development and growth. Wyndham Hotel Group Appoints Human Resources ExecutiveWyndham Hotel Group, the world's largest franchisor of hotels, today announced the appointment of Kathleen Chiechi Flores as executive vice president of Human Resources. Staybridge Suites hires general manager for NewcastleInterContinental Hotels Group (IHG) has appointed Mark Armstrong as general manager of Staybridge Suites Newcastle. The 128-suite extended stay hotel is due to open in April 2009, hot on the heels of the UK's first Staybridge Suites property which... Hotel Industry Veteran Appointed President and CEO of Wyndham Hotel GroupEric A. Danziger, a hotel industry leader for more than 30 years, has been named president and CEO of Wyndham Hotel Group, the world's largest hotel franchise company, a part of Wyndham Worldwide, (NYSE:WYN). Starwood Hotels & Resorts Worldwide, Inc. Appoints Longtime Procter & Gamble Executive Clayton C. "Clayt" Daley, Jr. to Board of DirectorsStarwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT), one of the world's largest hotel and leisure companies, announced today the appointment of Clayton C. Daley, Jr. to the Company's Board of Directors. Mr. Daley, 57, is currently Vice Chair and Chie IHG Appoints Christian Hempell to Newly Created Position of Vice President, Holiday Inn Club VacationsIHG (InterContinental Hotels Group) [LON: IHG, NYSE: IHG (ADRs)], the world's largest hotel group by number of rooms, has appointed Christian Hempell to the newly created role of vice president, Holiday Inn Club Vacations, where he will lead the new... Hilton Hotels Corporation Names Daniel Hughes Senior Vice President - Mexico, The Caribbean and Latin AmericaHilton Hotels Corporation announces that Daniel Hughes has been promoted to senior vice president, Mexico, the Caribbean, and Latin America. In this role, Hughes will form part of the company's senior operating team for Hilton's full-service hotels... Starwood Hotels & Resorts Names Mike Tiedy Senior Vice President Brand Design & InnovationStarwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) announced today the appointment of Mike Tiedy as Senior Vice President, Brand Design & Innovation. Tiedy, 48, will oversee all creative and design resources worldwide for Starwood's nine renown Hilton Hotels Corporation Announces Promotions Within Development Team Supporting the U.S.A., Canada and MexicoHilton Hotels Corporation (HHC) announced today that Craig Mance has been named senior vice president – franchise development for the U.S.A., Canada and Mexico, according to Bill Fortier, recently named senior vice president... Wyndham Worldwide Names Director Of Supplier DiversityWyndham Worldwide (NYSE:WYN), one of the world's largest hospitality companies, has appointed Jose Nido director of supplier diversity. IHG continues to boost Asia Pacific marketing and sales team with seven key appointmentsIHG Asia Pacific today announced seven key appointments to its marketing and sales leadership team in the region, specifically designed to drive brand performance and support the accelerated expansion of the IHG brands in the Asia Pacific region. Choice Hotels International Accelerates Management Succession PlanWorldwide lodging franchisor Choice Hotels International (NYSE: CHH) today announced that it has accelerated its previously announced management succession plan. Stephen P. Joyce will assume the chief executive officer role effective... Industry Veteran Teri Fox Joins Budgetel Franchise SystemAtlanta-based Budgetel Franchise System has named respected hotel industry veteran Teri Fox to the newly-created position of vice president for franchise operations, effective June 23. Red Lion Hotels Corporation Announces Management Additions in Project Management and OperationsRed Lion Hotels Corporation (NYSE: RLH) announced today that Paul Bolton has joined its team as Vice President, Design, Construction and Engineering. La Quinta Announces Temple H. Weiss as Chief Financial OfficerLa Quinta announces Temple H. Weiss has been selected as executive vice president and chief financial officer to succeed Robert Harshbarger, who retired in May. Red Lion Hotels Corporation Promotes Barry Hughes to Senior Vice President, Distribution and MarketingRed Lion Hotels Corporation (NYSE: RLH) announced today that Barry Hughes has been promoted to Senior Vice President, Distribution and Marketing, effective immediately. Global Hyatt Corporation Names Harmit Singh Chief Financial OfficerGlobal Hyatt Corporation President and Chief Executive Officer Mark Hoplamazian today announced the appointment of Harmit Singh as chief financial officer (CFO). Hilton Hotels Announces New Executive AppointmentsHilton Hotels Corporation ("Hilton") today announced that Ross Klein and Amar Lalvani will join the company as Global Head of Luxury & Lifestyle Brands and Global Head of Luxury & Lifestyle Brand Development, respectively. Hyatt Names Amy Curtis-McIntyre to Key Worldwide Marketing PostHyatt Hotels & Resorts has named Amy Curtis-McIntyre to the newly created position of senior vice president, brand communication. Wyndham Hotel Group Appoints International Development ExecutiveWyndham Hotel Group today announced the appointment of lodging industry veteran Tom Monahan as executive vice president, international development. Starwood Hotels & Resorts Worldwide, Inc. Appoints Thomas E. Clarke, Ph.D to Board of DirectorsStarwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT), one of the world's largest hotel and leisure companies, announced today the appointment of Thomas E. Clarke, Ph.D to the Company's Board of Directors. Starwood Hotels & Resorts Names Jeff Cava Executive Vice President and Chief Human Resources OfficerFrits van Paasschen, President and Chief Executive Officer for Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) announced today the appointment of Jeff Cava as Executive Vice President and Chief Human Resources Officer. Starwood Hotels & Resorts Names Phil McAveety Chief Brand OfficerStarwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) announced today the appointment of Phil McAveety as Chief Brand Officer for the global hotel giant. Radisson Plaza-Warwick Hotel Philadelphia Appoints New General ManagerRadisson Hotels & Resorts(R) today announced the hiring of James Riker as the new general manager of one of its marquee properties, the Radisson Plaza-Warwick Hotel Philadelphia located at 1701 Locust Street just off the world-renowned... Whitbread Appoints New Non-executive DirectorWhitbread PLC has today announced the appointment of Stephen Williams as a Non-Executive Director. Value Place Hotel Hires Senior Vice President of Safety and Security InnovationsValue Place Franchise Services LLC announces that Bob Creech has been named Senior Vice President of Safety and Security Innovations. Starwood Hotels & Resorts Names Simon Turner President, Global DevelopmentStarwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) announced today the appointment of Simon Turner as President, Global Development. IHG appoints David Tessier, Senior Vice President and CFO for the Americas RegionIHG (InterContinental Hotels Group) [LON: IHG, NYSE: IHG (ADRs)], one of the world's largest hotel groups by number of rooms, has named David Tessier to be senior vice president and chief financial officer in the Americas region. Choice Hotels Names Sandy Michel General CounselChoice Hotels International, Inc. (NYSE: CHH) today announced that it has named Sandy Michel as senior vice president, general counsel and secretary. Ms. Michel has over 25 years experience in leadership positions in large law firms and corporate legal... Choice Hotels Announces Management Succession PlanThe board of directors of Choice Hotels International, Inc. (NYSE: CHH) today announced a management succession plan intended to support the company through the next phase of its growth. Whitbread Announces New Senior Management Team For Whitbread Hotel & RestaurantsWhitbread PLC has announced the composition of its new senior management team for the Whitbread Hotels & Restaurants business. Choice Hotels Names Chris Malone Chief Marketing OfficerChoice Hotels International (NYSE: CHH) today announced that it has named Chris Malone chief marketing officer, with responsibility for the company's global consumer marketing, worldwide travel industry sales, e-commerce and reservations efforts. Microtel Inns & Suites Brand Brings New National Sales Team In-HouseAtlanta-based US Franchise Systems, Inc. (USFS) has announced a new and expanded national sales team led by industry veteran Rachel Tyler, CTTE and Vice President of National Sales, and dedicated to its Microtel Inns & Suites and Hawthorn Suites hotel Hyatt Appoints Brigitta Witt Vice President, Environmental AffairsHyatt Hotels & Resorts has announced the appointment of Brigitta Witt to the new role of vice president, environmental affairs. New Value Place Hotel Franchise Chief Development Officer Ready to Further Expand Extended Stay ConceptValue Place Franchise Services LLC -- the nation's fastest-growing extended stay hotel chain -- announced today that Paul M. Mangiamele has been named Chief Development Officer/Senior Vice President of Franchise Development. Hyatt Hotels & Resorts Names Jill Johnson Vice President, Asset ManagementHyatt Hotels & Resorts has announced that Jill Johnson has been appointed Vice President, Asset Management. IHG Names David Greydanus, Senior Vice President, North America OperationsIHG (InterContinental Hotels Group) [LON: IHG, NYSE: IHG (ADRs)], one of the world's largest hotel groups by number of rooms, has named David Greydanus, senior vice president, North America Operations. InterContinental Hotels Group PLC Board AppointmentInterContinental Hotels Group PLC (IHG) today announces that Ms Ying Yeh has been appointed an additional independent Non-Executive Director of the Company. AmericInn International, LLC Names Thomas Giuliano Director of Franchise Sales and DevelopmentAmericInn International, LLC announces the appointment of Thomas Giuliano as director of franchise sales and development. Giuliano joined the franchise sales team October 15, 2007 and will cover the New England and Mid-Atlantic states. Global Hyatt Corporation Announces Creation of Americas Development TeamGlobal Hyatt Corporation today announced a development team dedicated exclusively to the Americas. Dan Chappelle Named General Manager of CruiseShipCenters USA Inc.Cruise industry expert Dan Chappelle has been named General Manager, CruiseShipCenters USA Inc. In this newly created role, Chappelle will be responsible for operating CruiseShipCenters' first U.S.-based retail location and host agency in Bellevue... |
Measuring Performance: Multi-unit Franchisees Utilize Unit Economics to Help Run a Tighter ShipMulti-unit franchisee Todd Pulley knows all about measuring unit performance and profitability - even though he had no prior financial background before becoming a franchisee. Over the last 15 years though, he has developed and refined his own system for measuring his unit economics at his four PuroClean locations in New Jersey and Delaware. The effort is paying off. Is it Time for an Operating Cost Audit?: Franchise Tenants Unite!When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right? To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on. "Old School" Communication: Cell Phone Texting Builds Customer TrafficConsidering the wide-ranging abilities of today's smartphones, simple text messaging may seem passé, but it's a basic social media tool that's working wonders for Chris Kramolis' franchise operation. He's been using text messages to build business and compile a database of his customers--and he doesn't see any reason to deviate from something that's working. Discovering Oil: Multi-unit Operator Strikes it Rich with Oil Change FranchisesDarrell Lamb remembers toiling away in the heyday of the mid-90s stock market. He was always searching for new investors, and on the lookout for hot investments. One day some of his advisers told him about an opportunity - a chance to invest in the Express Oil Change franchise. He had reason to trust the advisers since they were his uncle, who was president of the company, and his dad, an Alabama optometrist who was always interested in investing in growing ventures. Capital AccessDustin Winkle was a victim of the dot-com crash a few years back. While pondering his next career move, he visited with family members who operated some dry cleaning stores. He liked what he heard and purchased his first Martinizing Dry Cleaners stores six hours away in Yakima, Wash. It was a long commute from his home in Boise, Idaho, but he loved the business. Three years later his family was ready to sell its dry cleaning stores and Winkle was more than happy to buy some units closer to home. Today he operates 10 Martinizing Dry Cleaning stores (and one non-Martinizing unit) in the Boise area. Multi-Tasking: What It Takes To Be A Successful Multi-Unit FranchiseeTwenty years ago, franchising meant buying the rights to and opening a single unit or business. But a changing trend has taken hold during the last two decades. Today, it's not uncommon for a single franchise operator to have 5, 6, or even dozens of units. FRANdata research notes the number of multi-unit operators now tops 34,000, and those operators control more than 155,000 franchised units in the U.S. It's a growth strategy that has proven effective but it should be approached with caution. Multi-unit operators are generally wired differently then their single-unit counterparts. Successful multi-unit operators are typically experienced, skilled, professional business executives who have chosen franchising as their business model. They possess the skills, training, capital, infrastructure, and vision to operate numerous units and have the ability to continue adding units to their portfolio--without stressing their organization or their stomach. Episode 006: The Benefits of a Franchise ModelFranchising provides benefits for both seller and buyer. For franchisors, the primary benefit is the ability to use other people's money to expand the brand more rapidly than they could either on their own or through investors or lenders. The initial franchise fee and ongoing royalties they collect allow franchisors to build their brand without sacrificing control to outsiders or the pressure of repaying lenders. Measure for Measure: Unit Economics Plays a Leading Role on Today's Economic StageThe most fundamental business strategy calls for black numbers on the bottom line. In simplest terms, it's proof the business is generating more cash than it is spending. All too often, though, entrepreneurs get involved in businesses without employing a proper system to help them keep a watchful eye on what they're earning and what they're spending. Managing day-to-day operations can be so time-consuming that it leaves little room for financial analysis. Or perhaps key individuals lack a basic understanding of how to read and interpret financial statements. Combine these factors with the down economy, and you'll likely wind up with a troubled business. Service Based Franchising: Where the Action IsLast week we ended our discussion of service concepts with the point that many of these businesses are based on customers making the choice to trade money (surplus) for time (deficit). The example we used was maid services, where time-starved customers spend money to buy time they can spend with their family and friends. Other examples of businesses built on services that customers could perform themselves but choose to pay someone else for include lawn and landscaping services, residential painting, oil change, and installation of home entertainment systems. Seven Steps to Fiscal Fitness: A "Fiscal Physical" Will Help Your Business Survive, Grow, and ProsperIn the few minutes it takes you to read this article, 40 businesses across the nation will fail--and that statistic was [i]before[/i] the economic downturn of the last 24 months. Tragic? Yes. Remarkable? Not at all. The road to business success is littered with the skeletons of companies whose owners--mostly brilliant and skilled individuals--failed to "take care of business" in the financial management of their enterprise. |