March 11, 2010
Franchise News Watch

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Your Small Business Franchise Personnel News Source

Franchise News Watch brings you the latest in small business franchising personnel news from around the web. As a news aggregator for the small business franchise industry, Franchise News Watch streams the latest ground breaking franchise articles, features, guides, blogs, news and more directly to your desktop.

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Small Business Franchise Personnel News

Cartridge World Names Bill Edmiston Chief Development Officer

Cartridge World, the world's fastest growing ink and toner remanufacturing retailer and franchisor, announces the appointment of Bill Edmiston as Chief Development Officer.

FASTSIGNS

FASTSIGNS Announces New Senior VP of Franchise Development

FASTSIGNS International, Inc.,sign and graphics centers, has appointed Mark Jameson as senior vice president of franchise development and promoted Brian Wieters to the role of assistant vice president of franchise development. With these appointments...

Dunn Bros Coffee Franchising, Inc. Appoints New President

Dunn Bros Coffee Franchising, Inc., a market leader in specialty coffee, is pleased to announce the appointment of Dunn Bros Coffee Chief Financial Officer, Kim Plahn, as President and CFO. In her new role, Plahn will oversee company operations...

Papa Bello Adds Two Independent Board Members

Papa Bello Enterprises, Inc. (Pink Sheets: PAPA) announced today that it has added Edd Ozard and David Pieffer to the company's board of directors. Mr. Ozard is currently President and CEO of Pacwest Solutions, a human resource outsourcing and benefits...

Pro Energy Consultants Appoints Jeff Pizzino Director of Corporate Communications

How does a company reach more consumers with a message about home energy audits being the easiest way for home owners to not only go green, but also reduce energy costs? Simple--by tapping into the expertise of a veteran public relations practitioner.

Mike Marach Named Director of Business Development Training for Pro Energy Consultants

Mike Marach, a seasoned sales trainer who has trained with some of the most recognized names in the country, has recently joined Pro Energy Consultants as director of business development training. Beginning this month, he'll begin training franchise...

GNC Names Robert M. Kral as Senior Vice President of Merchandising

General Nutrition Centers, Inc. today announced the appointment of Robert M. Kral as Senior Vice President of Merchandising. In that position, he will report directly to Beth Kaplan, President and Chief Merchandising and Marketing Officer.

Former McDonald's Consultant Joins Pro Energy Consultants As Franchise Expert

Pro Energy Consultants, the nation's first home energy audit franchise, announced today the appointment of Suave Brachowski as its Director of Franchise Operations and Support. Previously with McDonald's Corporation, Brachowski brings more than 17...

Bookkeeping Express Bolsters Advisory Board

Bookkeeping Express, the first U.S. franchise focused solely on bookkeeping services, announced today that Keith Mueller has joined the company's Advisory Board and has invested in Bookkeeping Express Enterprises. As a member of the company's Advisory...

Dunn Bros Coffee Appoints Vice President of Marketing

Dunn Bros Coffee Franchising, Inc., a market leader in specialty coffee franchising, is pleased to announce the appointment of Mark Christenson as Vice President of Marketing. In his new role Mark will lead marketing and brand strategy, new product...

FASTSIGNS

FASTSIGNS(R) Names Catherine Monson CEO

FASTSIGNS International, Inc., the franchisor and operator of FASTSIGNS(R) sign and graphics centers worldwide, announced today that Catherine Monson will assume the position of CEO beginning January 2, 2009.

Labor Finders International Brings on Celina Klee to Build Public Relations Program for Company and Franchisees

Labor Finders International, Inc., the country's oldest and largest privately held industrial labor staffing company, is pleased to announce that Celina Klee has joined the company as its new Public Relations Manager. Ms. Klee has an...

U. S. Lawns Announces A New Member Of The Team!

Please join us in congratulating Jerry Brown as he steps into the new role of Manager of Franchise Support. Jerry will be fully dedicated to coordinating the efforts of our current team of professionals involved in the training, facilitation, and...

SightMind Strengthens National Expansion Efforts with New Director of Franchise Development

SightMind, a national Internet Protocol-based (IP) video surveillance, networking and security company, today announced that Joseph Spohn has joined the company as its Director of Franchise Development. In his new role, Spohn will be responsible for...

GNC Names Michael M. Nuzzo as Executive Vice President and Chief Financial Officer

General Nutrition Centers, Inc., the largest global specialty retailer of nutritional supplements, today announced that it has named Michael M. Nuzzo, as Executive Vice President and Chief Financial Officer. In that role, he will report directly to Joe...

Cartridge World Appoints Tom Fricke as Chief Executive Officer

Cartridge World, the world's fastest growing ink and toner refilling retailer and franchisor in the $80 billion printer cartridge industry, announces the appointment of Tom Fricke as Chief Executive Officer.

Jo To Go America, Inc. Hires New Graphic Designer

Jo To Go America, Inc. has announced the addition of a new graphic designer, Matthew Barancyk, to the company's marketing team.

Aaron Rents, Inc. Names Steven A. Michaels Vice President, Finance, Aaron's Sales & Lease Ownership Division

Aaron Rents, Inc., the nation's leader in the sales and lease ownership, specialty retailing and rental of residential and office furniture, consumer electronics and home appliances and accessories, today announced the appointment of Steven A. Michaels...

Home Helpers

Home Helper'S New President Sees A Bright Future For The Franchise

For Emma Dickison, new president of Home Helpers (a non-medical and personal care franchise) success is as simple as surrounding yourself with a strong team of people and then providing them the tools and resources needed to grow their business.

William K. Butler, Jr. Named Chief Operating Officer of Aaron Rents, Inc.

The Board of Directors of Aaron Rents, Inc., the nation's leader in the sales and lease ownership, specialty retailing and rental of residential and office furniture, consumer electronics and home appliances and accessories, has elected...

St. Louis NiteLites Outdoor Lighting Expands to Meet Growing Lighting Business

NiteLites Outdoor Lighting of St. Louis, the landscape lighting professionals, has announced the addition of two new members to its staff.

Sweet Factory Hires Industry Veteran Brett Larrabee as Director of Franchise Sales and Development

California based-Sweet Factory, announced today that industry veteran Brett Larrabee has joined Sweet Factory as director of Franchise Sales and Development.

FASTSIGNS

Teresa Rector Joins FASTSIGNS International, Inc. as Director of Training

FASTSIGNS International, Inc., a sign and graphics franchisor with over 530 locations worldwide, hired Teresa Rector as the Director of Training.

Aaron Rents, Inc. Promotes Robert C. Loudermilk, Jr. to Chief Executive Officer; R. Charles Loudermilk, Sr. to Remain as Chairman

The Board of Directors of Aaron Rents, Inc. (NYSE: RNT), the nation's leader in the sales and lease ownership, specialty retailing and rental of residential and office furniture, consumer electronics and home appliances and accessories...

"Transitioning" from One Senior Care Concept to Another: Caring Transitions Franchise Names John F. Buckles President

Caring Transitions, the only North American franchise to specialize in relocation and transition services for Seniors, announced today that it has named John F. Buckles as its president to help grow the brand, which fills a critical gap in...

Home Helpers

Home Helpers Names New President

Home Helpers, the #1 Senior Care franchise in North America, has named current Chief Operating Officer Emma Dickison president, effective Monday, June 9.

123 Refills Assigns Management Team For Middle East Operations

123 Refills has assigned the MEFRANCHISING Group (Middle East Franchising Group) as the management team for Middle East operations.

Outdoor Lighting Franchise, NiteLites, Names New Warehouse Manager

NiteLites Outdoor Lighting, the architectural and landscape lighting professionals, has appointed Mitch Balazs to the position of warehouse manager in the NiteLites corporate office located at 6107 Market Avenue in Franklin, Ohio.

Elements Therapeutic Massage

Fitness Together Franchise Holdings Names Jeff Jervik President and CEO

Fitness Together Franchise Holdings, Inc. has named Jeff Jervik to the position of president and CEO effective immediately.

Cartridge World Names Joy James Senior VP of Business Development

Cartridge World, the world's fastest growing ink and toner refilling retailer and franchisor in the $60 billion printer cartridge industry, announces the appointment of Joy James as senior vice president of business development.

Reginald Batts Named OneCoach Regional Director

Reginald Batts has been named OneCoach Regional Director, supporting franchisees in regions and territories across North America. .

DQ Grill & Chill®

John Gainor to Succeed Charles Mooty as President, Chief Executive Officer at International Dairy Queen, Inc.

Charles W. Mooty, President and Chief Executive Officer, announced today the beginning of his leadership transition and implementation of his succession planning for International Dairy Queen, Inc. (IDQ) by naming John P. Gainor, as...

Geeks On Call Names Richard Artese Executive Vice President and Chief Operating Officer

Geeks On Call Holdings, Inc. (OTCBB: GOCH), a premier national provider of professional IT solutions to small business and residential customers through its trade name Geeks On Call...

Geeks On Call Appoints National Sales Director

Geeks on Call Holdings, Inc. (OTCBB: GOCH), a premier national provider of professional IT solutions to small business and residential customers through its trade names Geeks On Call and 1-800-905-GEEK, announced today that it has appointed technology...

Pet Butler Appoints New Operations

Pet Butler, the nation's leading pet waste cleanup service, has named Tim Leslie as operations and solutions manager.

Pet Butler Appoints Finance Manager

Pet Butler, the nation's leading pet waste cleanup service, has named Judy Esparza as finance department manager.

Card Connection Appoints New Senior Franchise Manager

Darren, previously one of Card Connection's franchise managers, will now take responsibility for helping franchisees drive the profitability of their individual businesses throughout the UK and Ireland through the management of Card Connection's...

Doodycalls Pet Waste Removal Service Appoints Chris Brown As Director Of Franchise Support

In conjunction with the acceleration of its franchising program and plans to multiply its national presence to 275 territories, DoodyCalls has appointed Chris Brown as Director of Franchise Support.

Glass Doctor

90-Year-Old Glass Doctor Sales Rep Ponders Retirement

Cecil Lawrence is thinking about retiring on Feb. 11, when he celebrates his 90th birthday. He probably won't, though. The outside sales representative for Glass Doctor of North Texas retired once already. He wore out three RVs over the years traveling...

Salad Creations Names John M. King Vice President Of Marketing

Salad Creations, a national franchise offering a fresh alternative to fast-food for today's healthy lifestyle, is pleased to announce the appointment of John M. King, a 30-year restaurant industry veteran, as its vice president of marketing.

Michael Lett Appointed Director of Franchise Development at ElizaJ

ElizaJ, providers of upscale, self-contained restrooms for special events and serving thousands of clients along the East Coast, has recently named Michael Lett as the new Director of Franchise Development.

Spring Green Lawn Care

New Year, New Roles At Spring-green

For many, January is the perfect time for a fresh start and to outline the year ahead. The mentality at Spring-Green Lawn Care is no exception, as the company has named two of its own employees to new and exciting roles to start the year.

Play N Trade Adds Tom McMahon to Executive Team

Play N Trade Franchise, Inc., one of the fastest-growing franchises worldwide, today announced that Tom McMahon has been named to fill the position of chief operating officer, bringing more than 20 years of benchmark-setting retail growth and expansion...

Aaron Rents, Inc. Promotes Paul A. Doize to Vice President, Real Estate Aaron's Sales & Lease Ownership Division

Aaron Rents, Inc. (NYSE: RNT), the nation's leader in the sales and lease ownership, specialty retailing and rental of residential and office furniture, consumer electronics and home appliances and accessories, today announced that Paul A. Doize has...

The Little Gym International Names Dickison VP of Marketing and Brand Management

Paul Dickison, an Orange Park, Fla.-based franchisee of The Little Gym International (TLGI), has been appointed Vice President of Marketing and Brand Management for the international chain of gyms, reporting to Senior Vice President of Franchise...

Play N Trade Names Jeff Broviak Vice President of Brand Strategy

Play N Trade Franchise, Inc., one of the fastest-growing franchises worldwide, today announced that retail video game expert Jeff Broviak has been named to fill the newly-created position of vice president of brand strategy...

Card Connection Strengthens Management Team With New Sales & Franchise Director

Following its best ever year, leading greeting card publisher and franchisor, Card Connection, has strengthened its management team with the appointment of new sales & franchise director, David Whelan.

Jo To Go America, Inc Expands Operations Team

Jo To Go America, Inc. has expanded their operations team, hiring Patrick Guerdan as the new director of operations.

SIGNARAMA Franchise in Delran Under New Ownership

SIGNARAMA, the world's largest sign franchise, located at 4000 Rt. 130, is now under the ownership of local resident Kevin de Young.

DoodyCalls Pet Waste Removal Service AppointsPaul Martell as Director, Recruitment

In conjunction with the acceleration of its franchising program and plans to multiply its national presence to 275 territories, DoodyCalls has recruited a franchising expert to bring the company's expansion to fruition, and announces the appointment of...


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Features & Special Reports

Is it Time for an Operating Cost Audit?: Franchise Tenants Unite!

When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right? To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on.

"Old School" Communication: Cell Phone Texting Builds Customer Traffic

Considering the wide-ranging abilities of today's smartphones, simple text messaging may seem passé, but it's a basic social media tool that's working wonders for Chris Kramolis' franchise operation. He's been using text messages to build business and compile a database of his customers--and he doesn't see any reason to deviate from something that's working.

Discovering Oil: Multi-unit Operator Strikes it Rich with Oil Change Franchises

Darrell Lamb remembers toiling away in the heyday of the mid-90s stock market. He was always searching for new investors, and on the lookout for hot investments. One day some of his advisers told him about an opportunity - a chance to invest in the Express Oil Change franchise. He had reason to trust the advisers since they were his uncle, who was president of the company, and his dad, an Alabama optometrist who was always interested in investing in growing ventures.

Capital Access

Dustin Winkle was a victim of the dot-com crash a few years back. While pondering his next career move, he visited with family members who operated some dry cleaning stores. He liked what he heard and purchased his first Martinizing Dry Cleaners stores six hours away in Yakima, Wash. It was a long commute from his home in Boise, Idaho, but he loved the business. Three years later his family was ready to sell its dry cleaning stores and Winkle was more than happy to buy some units closer to home. Today he operates 10 Martinizing Dry Cleaning stores (and one non-Martinizing unit) in the Boise area.

Multi-Tasking: What It Takes To Be A Successful Multi-Unit Franchisee

Twenty years ago, franchising meant buying the rights to and opening a single unit or business. But a changing trend has taken hold during the last two decades. Today, it's not uncommon for a single franchise operator to have 5, 6, or even dozens of units. FRANdata research notes the number of multi-unit operators now tops 34,000, and those operators control more than 155,000 franchised units in the U.S. It's a growth strategy that has proven effective but it should be approached with caution. Multi-unit operators are generally wired differently then their single-unit counterparts. Successful multi-unit operators are typically experienced, skilled, professional business executives who have chosen franchising as their business model. They possess the skills, training, capital, infrastructure, and vision to operate numerous units and have the ability to continue adding units to their portfolio--without stressing their organization or their stomach.

Episode 006: The Benefits of a Franchise Model

Franchising provides benefits for both seller and buyer. For franchisors, the primary benefit is the ability to use other people's money to expand the brand more rapidly than they could either on their own or through investors or lenders. The initial franchise fee and ongoing royalties they collect allow franchisors to build their brand without sacrificing control to outsiders or the pressure of repaying lenders.

Measure for Measure: Unit Economics Plays a Leading Role on Today's Economic Stage

The most fundamental business strategy calls for black numbers on the bottom line. In simplest terms, it's proof the business is generating more cash than it is spending. All too often, though, entrepreneurs get involved in businesses without employing a proper system to help them keep a watchful eye on what they're earning and what they're spending. Managing day-to-day operations can be so time-consuming that it leaves little room for financial analysis. Or perhaps key individuals lack a basic understanding of how to read and interpret financial statements. Combine these factors with the down economy, and you'll likely wind up with a troubled business.

Service Based Franchising: Where the Action Is

Last week we ended our discussion of service concepts with the point that many of these businesses are based on customers making the choice to trade money (surplus) for time (deficit). The example we used was maid services, where time-starved customers spend money to buy time they can spend with their family and friends. Other examples of businesses built on services that customers could perform themselves but choose to pay someone else for include lawn and landscaping services, residential painting, oil change, and installation of home entertainment systems.

Seven Steps to Fiscal Fitness: A "Fiscal Physical" Will Help Your Business Survive, Grow, and Prosper

In the few minutes it takes you to read this article, 40 businesses across the nation will fail--and that statistic was [i]before[/i] the economic downturn of the last 24 months. Tragic? Yes. Remarkable? Not at all. The road to business success is littered with the skeletons of companies whose owners--mostly brilliant and skilled individuals--failed to "take care of business" in the financial management of their enterprise.

Service Based Franchising: What Franchisors Want

When you first consider franchising as a business model, one of the choices that arises is which type of business, in which sector, suits you best. One basic choice is to make is goods or service; another is retail or home-based. In previous months, we've explored ways to find the sector, and the franchisor, most likely to give you the best chance of success. More recently, in the previous four weeks, we've discussed the attributes franchisors look for in franchise candidates in the retail sector and in the home-based sector. Here we apply the same lens to the services sector. Let's begin with the similarities. All franchisors want candidates who follow the system, pay royalties on time, possess marketing skills and savvy, know how to run a business, show leadership and growth potential, are good communicators, and are expansion-minded, community-oriented, and willing to give back to the system. Franchisors look for these skills whether you choose a service, retail, B2B, or other concept.

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