March 11, 2010
Franchise News Watch

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Your Franchise Personnel News Source

Franchise News Watch brings you the latest in franchising personnel news from around the web. As a news aggregator for the franchise industry, Franchise News Watch streams the latest ground breaking franchise articles, features, guides, blogs, news and more directly to your desktop.

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Franchise Personnel News

Rick Davidson Appointed President and CEO of Century 21 Real Estate

Century 21 Real Estate LLC, the franchisor of the world's largest residential real estate sales organization, today announced that Realogy veteran Rick Davidson has been appointed as president and CEO of Century 21 Real Estate. Davidson replaces...

Century 21 Real Estate Appoints Senior Vice President Of Franchise Sales

Century 21 Real Estate LLC, the franchisor of the world's largest residential real estate sales organization, today announced the appointment of James Ramsay as senior vice president, franchise sales.

Jodie Shaw Named CEO of ActionCOACH

About a year after she was named Director of Franchise Sales, ActionCOACH has appointed Jodie Shaw as one of its new CEOs. She will take over her new role in January 2010.

Realogy Appoints Phillip Hugh as Executive Vice President for Domestic Franchise Sales

Realogy Corporation, a global provider of real estate and relocation services, today announced Phillip Hugh as executive vice president of franchise sales. In this role, he will lead the domestic franchise sales teams supporting...

ERA Real Estate Appoints Senior Vice President, Franchise Sales

ERA Franchise Systems LLC announced today the appointment of Anthony Foglia to the position of senior vice president, franchise sales. Foglia brings an impressive track record of franchise sales and leadership experience to Realogy, and he has received...

Tropical Smoothie Cafe Appoints Charles Watson as New Vice President of Franchise Development

Tropical Smoothie Cafe, a tropical-themed smoothie and sandwich chain with more than 285 locations, announced today that Charles Watson has joined the company as Vice President of Franchise Development. In his new role, Watson will be responsible for...

Ian Saunders Named President and Chief Operating Officer for T.G.I. Friday's(R) International

After an extensive search process, Nick Shepherd, president and chief executive officer of Carlson Restaurants Worldwide, named Ian Saunders as president and chief operating officer for T.G.I. Friday's International and a member of the...

Alamo Drafthouse Cinemas Names New COO

Alamo Drafthouse Cinemas, the nation's oldest cinema-eatery concept showing first-run films - named best movie theater in America by Entertainment Weekly - is proud to announce Craig Paschich as the company's chief operating officer, a newly created...

Cartridge World Names Bill Edmiston Chief Development Officer

Cartridge World, the world's fastest growing ink and toner remanufacturing retailer and franchisor, announces the appointment of Bill Edmiston as Chief Development Officer.

ERA Real Estate Names Anne Blumenstein Vice President of Marketing

ERA Franchise Systems LLC announced today the appointment of Anne Blumenstein to the position of vice president of marketing. Blumenstein brings more than 20 years of integrated marketing experience to her new role, as well as a successful track record...

FASTSIGNS

FASTSIGNS Announces New Senior VP of Franchise Development

FASTSIGNS International, Inc.,sign and graphics centers, has appointed Mark Jameson as senior vice president of franchise development and promoted Brian Wieters to the role of assistant vice president of franchise development. With these appointments...

Ace Hardware Corporation

Ace Hardware Names Dorvin Lively CFO

Ace Hardware Corporation, the largest retailer-owned cooperative in the home improvement industry, has named Dorvin D. Lively chief financial officer, effective March 20, 2008.

Stevi B's Pizza Names New Executives

Stevi B's Pizza, the industry's only national premium pizza buffet restaurant, is proud to announce the promotions of Tim Walker to Senior Vice President of Finance, Scott Knight to Vice President of Operations and Brent Hobbs to Senior Director of Franch

Arby's Restaurant

Veteran Arby's(R) Executives Take the Reins at Arby's Restaurant Group, Inc.

Arby's Restaurant Group, Inc. announced today the promotion of several key executives and the company's new leadership team following the completion of the merger between Triarc Companies, Inc. and Wendy's, and the formation of Wendy's/Arby's Group,...

Gold's Gym Announces a Pair of Promotions in Franchise Development Department

Gold's Gym announced today the promotion of Chris Finch to Senior Director of International Franchising and Paul Summers to Senior Director of U.S. Franchising for Gold's Gym. The promotions are reflective of their high performance and business...

Blockbuster Inc. Names Keith Morrow Chief Information Officer and David Podeschi Senior VP, Merchandising, Distribution and Logistics

Blockbuster Inc. (NYSE: BBI)(NYSE: BBI.B) today announced it has appointed two senior level executives to its management team.

Has It Really Been 10 Years? Jared Fogle Retires Famous "Fat Pants" and Moves On

Jared Fogle, the man who lost more than 245 pounds by eating SUBWAY® sandwiches and exercising, announced today that he's "hanging up" his iconic fat pants after 10 years of successfully keeping the weight off and focusing on a new $2 million, 3-point

Gap Inc. Names Tom Wyatt President Of Old Navy

Gap Inc. announced today that Tom Wyatt has been named president of its Old Navy division, effective immediately.

Ben & Jerry's CEO and VP Global Brand Development, Walt Freese, to Resign to Pursue Other Values-Led Business and Investment Opportunities

Ben & Jerry's CEO and VP Global Brand Development, Walt Freese, has decided to resign from the company to pursue other values-led business and investment opportunities. At the company's request, Walt has agreed to continue to lead Ben & Jerry's...

Domino's Pizza Announces Management Promotions, Transfers and Retirement

Domino's Pizza, Inc. (NYSE: DPZ), the recognized world leader in pizza delivery, today announced several key management changes.

Baskin Robbins

Baskin-Robbins Welcomes New Brand Operating Officer and Vice President of Marketing

Baskin-Robbins, America's favorite neighborhood ice cream shop, today announced the two key additions to the company's senior management team. Sue Thirlwall joins the company in the newly created position of Brand Operating Officer and Brad Wahl joins...

Denny's

Denny's Promotes Diversity Leader April Kelly-Drummond

As a continuation of its commitment to diversity, Denny's, Inc., has promoted April Kelly-Drummond to Director of Diversity Affairs.

Papa John's Announces Management Team Promotions

Papa John's International, Inc. (NASDAQ: PZZA) today announced three promotions from within the company on its management team: Tim North to Senior Vice President, North American Operations; Annette Calhoun, to Vice President, Human Resources...

McAlisters Deli

Deuce McAllister + McAlister's Deli = A Delicious Duo

Deuce McAllister settles his 6'1", 232-pound frame behind the stainless steel deli counter.

Ace Hardware Corporation

Ace Hardware Appoints Bossmann To New Role In Supply Chain Planning

Leading hardware cooperative Ace Hardware Corporation has appointed Lori Bossmann, a 23-year Ace veteran, to vice president, supply chain planning. The company has hired John Surane to fill Bossman's role as vice president...

Dunkin' Donuts

Dunkin' Brands Names Global Brand Leaders For Dunkin' Donuts And Baskin-robbins

Dunkin' Brands, Inc. today announced a realignment of its organizational structure by combining the U.S. and international teams for its Dunkin' Donuts and Baskin-Robbins brands.

Pump It Up Expands Management Team Following Merger with BounceU

Pump It Up, the nation's largest franchise of interactive, indoor inflatable playgrounds for private parties, announced today that it has added two highly experienced franchising executives to its management team, including a Vice President of...

NYPD Pizza Corporate Director Repositions to Franchise Realm to Assist in Utah Development

Utah NYPD Pizza developers Angelo Zullo and Jim Rodriquez continue to cultivate the Utah region with the expansion of NYPD Pizzeria restaurants. The plan just intensified by obtaining a former Operations Director Marc Piacenza who also happens to be a...

Blockbuster Inc. Names Thomas M. Casey EVP & Chief Financial Officer

Blockbuster Inc. (NYSE: BBI)(NYSE: BBI.B) today announced the appointment of Thomas M. Casey as the company's new Executive Vice President and Chief Financial Officer (CFO).

Rise & Dine™ Restaurant Chain Expands Texas Development Team, Growth Goal

Enthusiastic support from guests at the first Rise & Dine™ Restaurant in the Dallas area has fueled bigger plans for expansion in Texas by the fast-growing breakfast-lunch chain, according to Gary Hoyle, president and CEO of Peach's Franchise LL

Pizza Fusion Appoints Mark Begelman as CEO

Pizza Fusion (www.pizzafusion.com), pioneer of environmentally-friendly restaurant service and the first ever organic pizza franchise, announced today the appointment of Mark Begelman as CEO to steer the company through an aggressive national franchise...

Brinker International Names Wyman Roberts President of Chili's Grill & Bar and On The Border Mexican Grill & Cantina

Brinker International, Inc. (NYSE: EAT), has named Wyman Roberts president of Chili's(R) Grill & Bar and On The Border Mexican Grill & Cantina(R). Roberts formerly served in a dual role as president of the Maggiano's Little Italy brand and Chief..

Gold's Gym International Names Mike Feinman Chief Operating Officer

Gold's Gym International (GGI), the largest co-ed gym chain in the world and most recognized name in fitness, announced today that it has hired Mike Feinman to serve as Chief Operating Officer.

7-Eleven

7-Eleven(R) Appoints Supply Chain Exec As New Logistics Vp

7-Eleven, Inc. announces the appointment of Bill Merrigan to serve as vice president of logistics of its 6.200-store chain in the U.S. and Canada.

McDonald's Corporation Elects Don Thompson as President and COO; Jan Fields and Jim Johannesen named to lead McDonald's USA

Jim Skinner, Chief Executive Officer of McDonald's Corporation, today announced that Don Thompson, currently President of McDonald USA, has been elected to the role of President and Chief Operating Officer, with oversight responsibility for the...

Philip Sanford Named President And Coo Of Value Place LLC

Value Place, the Wichita-based economy extended stay lodging brand, is pleased to announce that Philip H. Sanford has joined the company as its new president and chief operating officer.

Pizza Hut

Pizza Hut's Summer Twintern Has a New, Full-Time Title: Tweetologist

For more than a month, Alexa Robinson - Pizza Hut's former summer "Twintern" who was hired as an intern to keep up with Pizza Hut fans through @pizzahut on Twitter - has been working without a job title. After extending a full-time job offer to Alexa...

Bear Stearns Announces Key Additions to Prime Brokerage Sales Force

Bear, Stearns & Co. Inc., a leader in prime brokerage services, today announced three recent hires as part of an ongoing expansion of its global prime brokerage franchise.

GNC Names Robert M. Kral as Senior Vice President of Merchandising

General Nutrition Centers, Inc. today announced the appointment of Robert M. Kral as Senior Vice President of Merchandising. In that position, he will report directly to Beth Kaplan, President and Chief Merchandising and Marketing Officer.

Quiznos Names New Company President

Quiznos, one of the nation's premier restaurant chains for sandwiches, salads and soups, and pioneer of the toasted sandwich, today named Greg MacDonald as president of the company. MacDonald will assume his new responsibilities in July.

Dunkin' Donuts

Dunkin' Brands Strengthens Senior Leadership Team With New Chief Global Customer and Marketing Officer

Dunkin' Brands, the parent company of two of the world's most recognized and loved brands, Dunkin' Donuts and Baskin-Robbins, today strengthened its senior management team with the addition of respected consumer and retail industry veteran...

Dunkin' Donuts

Dunkin' Donuts Announces President Will Kussell to Leave At Year-End

Dunkin' Donuts has announced that President and Chief Brand Officer William Kussell has decided to leave the company at the end of the year. With Kussell's departure, Dunkin' Brands CEO Nigel Travis will also assume the role of Dunkin' Donuts President.

Franchise Development Breaking News | Leading Print Franchise Names Phil LeBlanc Vice President of Development

Allegra Network LLC, one of the world's largest graphic communications franchises, recently announced that Signs Now Director of Franchise Development Phil LeBlanc has been promoted to Vice President of Development for Allegra Network LLC, overseeing...

Salsarita's Announces SVP Of Marketing And Operations

Salsarita's, Inc. is pleased to announce Charles Bruce as its new senior vice president of marketing and operations, effective immediately.

Meineke Car Care Centers, Inc. Appoints New President

Meineke Car Care Centers, Inc., a leader in franchised automotive services, named today as its new president Keenan V. Moran, a seasoned franchising professional with extensive experience in the automotive services industry.

Pizza Hut

Pizza Hut® Names Brian Niccol Chief Marketing Officer

Pizza Hut, America's Favorite Pizza, announced today that it has named Brian Niccol its Chief Marketing Officer.

Veteran Development Executive Rob Streett Joins Mrs. Fields and TCBY as Brands Begin Aggressive Expansion Plans

Mrs. Fields Famous Brands, LLC, which includes Mrs. Fields Cookies and TCBY, The Country's Best Yogurt, announces aggressive expansion plans both domestically and abroad as well as the hire of Rob Streett as Senior VP Development.

Realogy Appoints Charlie Young as President & CEO of ERA Franchise Systems LLC

Realogy Corporation, a global provider of real estate and relocation services, today announced the appointment of Charlie Young as president and CEO of ERA Franchise Systems LLC. Young succeeds beloved former president and CEO Brenda W. Casserly, who...

Leading Franchise Strategist Gary Occhiogrosso Joins Trufoods LLC As Chief Development Officer

TRUFOODS, LLC, the New York City-based parent company of Wall Street Deli, Ritter's Frozen Custard, Pudgie's Famous Chicken and Arthur Treacher's Fish & Chips, is pleased to name Gary Occhiogrosso as chief development officer as of February 23rd.

Hyatt Hotels & Resorts Names Jill Johnson Vice President, Asset Management

Hyatt Hotels & Resorts has announced that Jill Johnson has been appointed Vice President, Asset Management.


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Features & Special Reports

Is it Time for an Operating Cost Audit?: Franchise Tenants Unite!

When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right? To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on.

"Old School" Communication: Cell Phone Texting Builds Customer Traffic

Considering the wide-ranging abilities of today's smartphones, simple text messaging may seem passé, but it's a basic social media tool that's working wonders for Chris Kramolis' franchise operation. He's been using text messages to build business and compile a database of his customers--and he doesn't see any reason to deviate from something that's working.

Discovering Oil: Multi-unit Operator Strikes it Rich with Oil Change Franchises

Darrell Lamb remembers toiling away in the heyday of the mid-90s stock market. He was always searching for new investors, and on the lookout for hot investments. One day some of his advisers told him about an opportunity - a chance to invest in the Express Oil Change franchise. He had reason to trust the advisers since they were his uncle, who was president of the company, and his dad, an Alabama optometrist who was always interested in investing in growing ventures.

Capital Access

Dustin Winkle was a victim of the dot-com crash a few years back. While pondering his next career move, he visited with family members who operated some dry cleaning stores. He liked what he heard and purchased his first Martinizing Dry Cleaners stores six hours away in Yakima, Wash. It was a long commute from his home in Boise, Idaho, but he loved the business. Three years later his family was ready to sell its dry cleaning stores and Winkle was more than happy to buy some units closer to home. Today he operates 10 Martinizing Dry Cleaning stores (and one non-Martinizing unit) in the Boise area.

Multi-Tasking: What It Takes To Be A Successful Multi-Unit Franchisee

Twenty years ago, franchising meant buying the rights to and opening a single unit or business. But a changing trend has taken hold during the last two decades. Today, it's not uncommon for a single franchise operator to have 5, 6, or even dozens of units. FRANdata research notes the number of multi-unit operators now tops 34,000, and those operators control more than 155,000 franchised units in the U.S. It's a growth strategy that has proven effective but it should be approached with caution. Multi-unit operators are generally wired differently then their single-unit counterparts. Successful multi-unit operators are typically experienced, skilled, professional business executives who have chosen franchising as their business model. They possess the skills, training, capital, infrastructure, and vision to operate numerous units and have the ability to continue adding units to their portfolio--without stressing their organization or their stomach.

Episode 006: The Benefits of a Franchise Model

Franchising provides benefits for both seller and buyer. For franchisors, the primary benefit is the ability to use other people's money to expand the brand more rapidly than they could either on their own or through investors or lenders. The initial franchise fee and ongoing royalties they collect allow franchisors to build their brand without sacrificing control to outsiders or the pressure of repaying lenders.

Measure for Measure: Unit Economics Plays a Leading Role on Today's Economic Stage

The most fundamental business strategy calls for black numbers on the bottom line. In simplest terms, it's proof the business is generating more cash than it is spending. All too often, though, entrepreneurs get involved in businesses without employing a proper system to help them keep a watchful eye on what they're earning and what they're spending. Managing day-to-day operations can be so time-consuming that it leaves little room for financial analysis. Or perhaps key individuals lack a basic understanding of how to read and interpret financial statements. Combine these factors with the down economy, and you'll likely wind up with a troubled business.

Service Based Franchising: Where the Action Is

Last week we ended our discussion of service concepts with the point that many of these businesses are based on customers making the choice to trade money (surplus) for time (deficit). The example we used was maid services, where time-starved customers spend money to buy time they can spend with their family and friends. Other examples of businesses built on services that customers could perform themselves but choose to pay someone else for include lawn and landscaping services, residential painting, oil change, and installation of home entertainment systems.

Seven Steps to Fiscal Fitness: A "Fiscal Physical" Will Help Your Business Survive, Grow, and Prosper

In the few minutes it takes you to read this article, 40 businesses across the nation will fail--and that statistic was [i]before[/i] the economic downturn of the last 24 months. Tragic? Yes. Remarkable? Not at all. The road to business success is littered with the skeletons of companies whose owners--mostly brilliant and skilled individuals--failed to "take care of business" in the financial management of their enterprise.

Service Based Franchising: What Franchisors Want

When you first consider franchising as a business model, one of the choices that arises is which type of business, in which sector, suits you best. One basic choice is to make is goods or service; another is retail or home-based. In previous months, we've explored ways to find the sector, and the franchisor, most likely to give you the best chance of success. More recently, in the previous four weeks, we've discussed the attributes franchisors look for in franchise candidates in the retail sector and in the home-based sector. Here we apply the same lens to the services sector. Let's begin with the similarities. All franchisors want candidates who follow the system, pay royalties on time, possess marketing skills and savvy, know how to run a business, show leadership and growth potential, are good communicators, and are expansion-minded, community-oriented, and willing to give back to the system. Franchisors look for these skills whether you choose a service, retail, B2B, or other concept.

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