March 11, 2010
Franchise News Watch

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Your Home Services Franchise Personnel News Source

Franchise News Watch brings you the latest in home services franchising personnel news from around the web. As a news aggregator for the home services franchise industry, Franchise News Watch streams the latest ground breaking franchise articles, features, guides, blogs, news and more directly to your desktop.

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Home Services Franchise Personnel News

Rick Davidson Appointed President and CEO of Century 21 Real Estate

Century 21 Real Estate LLC, the franchisor of the world's largest residential real estate sales organization, today announced that Realogy veteran Rick Davidson has been appointed as president and CEO of Century 21 Real Estate. Davidson replaces...

ERA Real Estate Appoints Senior Vice President, Franchise Sales

ERA Franchise Systems LLC announced today the appointment of Anthony Foglia to the position of senior vice president, franchise sales. Foglia brings an impressive track record of franchise sales and leadership experience to Realogy, and he has received...

Century 21 Real Estate Appoints Senior Vice President Of Franchise Sales

Century 21 Real Estate LLC, the franchisor of the world's largest residential real estate sales organization, today announced the appointment of James Ramsay as senior vice president, franchise sales.

Realogy Appoints Phillip Hugh as Executive Vice President for Domestic Franchise Sales

Realogy Corporation, a global provider of real estate and relocation services, today announced Phillip Hugh as executive vice president of franchise sales. In this role, he will lead the domestic franchise sales teams supporting...

Professional One Names Waller VP of Operations

Professional One Franchising, LLC, a Plymouth, Michigan-based real estate franchisor, today announced the hiring of Todd B. Waller as Vice President of Operations. Waller's more relevant credentials are as follows...

Professional One Names Wines Managing Director

Professional One Franchising, LLC, a Plymouth, MI-based real estate franchisor, today announced the promotion of Brian Wines, MBA to the position of Managing Director of Southeast Michigan Office Operations. Wines' credentials are as follows...

ERA Real Estate Names Anne Blumenstein Vice President of Marketing

ERA Franchise Systems LLC announced today the appointment of Anne Blumenstein to the position of vice president of marketing. Blumenstein brings more than 20 years of integrated marketing experience to her new role, as well as a successful track record...

Pro Energy Consultants Appoints Jeff Pizzino Director of Corporate Communications

How does a company reach more consumers with a message about home energy audits being the easiest way for home owners to not only go green, but also reduce energy costs? Simple--by tapping into the expertise of a veteran public relations practitioner.

Mike Marach Named Director of Business Development Training for Pro Energy Consultants

Mike Marach, a seasoned sales trainer who has trained with some of the most recognized names in the country, has recently joined Pro Energy Consultants as director of business development training. Beginning this month, he'll begin training franchise...

Molly Maid

Franchise Sales Veteran Roy Billesbach Joins Molly Maid As Development Manager

Service Brands' Vice President Alex Roberts announcement that Roy Billesbach was named a franchise development manager for the Molly Maid brand.

Former McDonald's Consultant Joins Pro Energy Consultants As Franchise Expert

Pro Energy Consultants, the nation's first home energy audit franchise, announced today the appointment of Suave Brachowski as its Director of Franchise Operations and Support. Previously with McDonald's Corporation, Brachowski brings more than 17...

Realogy Appoints Charlie Young as President & CEO of ERA Franchise Systems LLC

Realogy Corporation, a global provider of real estate and relocation services, today announced the appointment of Charlie Young as president and CEO of ERA Franchise Systems LLC. Young succeeds beloved former president and CEO Brenda W. Casserly, who...

Nation's Largest Home Care Provider Welcomes New Management Team to San Francisco Office

The nation's largest and most experienced provider of in home support and recovery services has announced a new management team for its San Francisco location. Interim HomeStyle Services first opened its San Francisco office in 1984 to provide...

Mike Welch Joins Service Brands International as Franchise Development Manager Franchising Veteran to Sell ProTect Painters Concept

Alex Roberts, vice president franchise development for Service Brands International, announced that Mike Welch has joined the multi-concept franchisor as franchise development manager for the ProTect Painters brand.

Ace Hardware Corporation

Ace Hardware Appoints Bossmann To New Role In Supply Chain Planning

Leading hardware cooperative Ace Hardware Corporation has appointed Lori Bossmann, a 23-year Ace veteran, to vice president, supply chain planning. The company has hired John Surane to fill Bossman's role as vice president...

Homewatch CareGivers Appoints Trey Malicoat to VP of Communications

Homewatch CareGivers, the largest, most experienced international provider of full-service in-home care, announced that Trey Malicoat has joined the company as Vice President of Communications. Malicoat is responsible for all marketing and PR...

ERA Real Estate Appoints Charlie Young as Chief Operating Officer

ERA Franchise Systems LLC announced the appointment of Charlie Young as the Company's chief operating officer effective today. Most recently, Young held the chief operating role for Coldwell Banker Real Estate LLC, another of Realogy Corporation's brands.

Rick Davidson Adds Role of Chief Operating Officer For Coldwell Banker Real Estate

Coldwell Banker Real Estate LLC announced today that Rick Davidson, president and chief operating officer for Coldwell Banker Commercial Affiliates, will assume the additional role of chief operating officer for Coldwell Banker Real Estate effective...

John Geha Named President, Coldwell Banker Canadian Operations

Noted management consultant John Geha has been named president of Coldwell Banker Canadian Operations effectively immediately. Geha, well known throughout Canada and the U.S. for his efforts helping real estate brokers increase productivity, growth and...

Clockwork Home Services Promotes Bryan Richards to Franchise Development Director

Clockwork Home Services, Inc. (Clockwork), a leading provider of home services, today announced its promotion of Bryan Richards to director of franchise development. Richards will oversee sales and marketing for Clockwork's franchise development team.

U. S. Lawns Announces A New Member Of The Team!

Please join us in congratulating Jerry Brown as he steps into the new role of Manager of Franchise Support. Jerry will be fully dedicated to coordinating the efforts of our current team of professionals involved in the training, facilitation, and...

Right At Home

Right At Home Hires Jay Durmaskin, Director Of Franchise Standards And Compliance

Right at Home, a leading national provider of in-home companion and personal care to seniors and others, has hired Jay Durmaskin as Director of Franchise Standards and Compliance. In the newly created role, Durmaskin is responsible for maintaining...

Right At Home

Right At Home Hires Eric Little, Senior Vice President Of Franchise Development

Right at Home, a leading national provider of in-home companion and personal care to seniors and others, has hired Eric Little as Senior Vice President of Franchise Development. In his new role, Little is responsible for setting the direction of the...

DirectBuy

DirectBuy of Columbia Hires Expert Kitchen Designer Tim Watkowski

DirectBuy of Columbia, MD is already the place to go when you want to remodel your kitchen or bathroom, but with the addition of expert kitchen designer Tim Watkowski, they raised their profile even higher.

Kathleen Gilmartin Joins Interim Healthcare Inc. As New President And CEO

The Board of Directors of Interim HealthCare Inc. is pleased to announce the appointment of Kathleen Gilmartin as President and CEO, effective September 2nd.

Home Helpers

Home Helper'S New President Sees A Bright Future For The Franchise

For Emma Dickison, new president of Home Helpers (a non-medical and personal care franchise) success is as simple as surrounding yourself with a strong team of people and then providing them the tools and resources needed to grow their business.

CENTURY 21 Canada Appoints New Director, Franchise Services

CENTURY 21 Canada is pleased to announce that Kevin Stanley has been appointed to Director, Franchise Services.

DirectBuy

Howdy, Partner...Klinger Manages, Becomes Partner in DirectBuy of Buffalo

As a former CPA for one of Buffalo's larger public accounting firms, Mark Klinger advised his clients based on the numbers. After serving as DirectBuy of Buffalo's general manager for the last several months, he followed a little of his own advice, as...

St. Louis NiteLites Outdoor Lighting Expands to Meet Growing Lighting Business

NiteLites Outdoor Lighting of St. Louis, the landscape lighting professionals, has announced the addition of two new members to its staff.

A Power Hire...L&W Investigations Retains Alan Walker, Cpp, Pci, Psp, Cfe, Cisa, Cbcp, For Northern California Territory

Richardson Bradshaw Unz, principal and general manager of L&W Investigations Northern California territory, recently announced the hiring of Alan Walker as senior manager.

1-800-PACK-RAT Expands Senior Management Team

1-800-Pack-Rat, LLC, announces the addition of three executives to oversee critical areas of the fast-growing portable storage and moving company.

Clockwork Home Services(R) Announces Appointment of Nolan Gardner to Vice President of Human Resources

Clockwork Home Services, Inc. (Clockwork), one of North America's fastest growing operators of home services franchises, today announced the appointment of Nolan Gardner to vice president of human resources. Mr. Gardner will be based in Sarasota, Florida.

Better Homes and Gardens Real Estate LLC Appoints Jason Steele as Vice President of Interactive Marketing

Better Homes and Gardens Real Estate LLC announced today that Jason Steele will serve as its vice president of interactive marketing.

"Transitioning" from One Senior Care Concept to Another: Caring Transitions Franchise Names John F. Buckles President

Caring Transitions, the only North American franchise to specialize in relocation and transition services for Seniors, announced today that it has named John F. Buckles as its president to help grow the brand, which fills a critical gap in...

Home Helpers

Home Helpers Names New President

Home Helpers, the #1 Senior Care franchise in North America, has named current Chief Operating Officer Emma Dickison president, effective Monday, June 9.

Case Handyman and Remodeling of Charlotte President Brad Little Appointed to Franchise Advisory Board

Brad Little, President of Case Handyman and Remodeling of Charlotte, was recently named to the CASE Franchise Owners Advisory Council in May.

Ace Hardware Corporation

Ace Hardware Elects Three New Board Members, Re-elects One Member

Ace Hardware Corporation, the largest retailer-owned hardware cooperative in the industry, elected three new directors and re-elected one director to its board of directors during an annual shareholders meeting on June 3 at its...

Service Brands International Appoints Experienced Franchise Executive to President and COO

Service Brands International (SBI), a multi-concept franchisor of brands that provide a variety of timesaving home services ideally suited for today's active consumer, announced today it has appointed John McDonald to its newly created President...

Outdoor Lighting Franchise, NiteLites, Names New Warehouse Manager

NiteLites Outdoor Lighting, the architectural and landscape lighting professionals, has appointed Mitch Balazs to the position of warehouse manager in the NiteLites corporate office located at 6107 Market Avenue in Franklin, Ohio.

Weichert Title Agency Names Michael Zurawski Regional Sales Manager

Steve Brown, vice president of Weichert Title Agency, has announced that Michael Zurawski has joined the Weichert Family of Companies as a Regional Sales Manager.

Clockwork Home Services(R) Promotes George Donaldson to Vice President of Operations – Plumbing & Electrical

Clockwork Home Services, Inc. (Clockwork), one of North America's fastest growing operators of home services franchises, today announced the promotion of George Donaldson to vice president of operations – plumbing and electrical.

CENTURY 21 Managing Broker Appointed as New BCREA President

CENTURY 21 Canada is pleased to congratulate Scott Veitch, Managing Broker of CENTURY 21 Veitch Realty – Creston, on being elected as the new president of the British Columbia Real Estate Association (BCREA).

Five Star Painting Adds Craig Donaldson, President of Chem-Dry, to Board of Directors

Five Star Painting Inc., a leading painting franchise system, today announced the addition of Craig Donaldson as a significant member of its Board of Directors. Donaldson is the president of Chem-Dry, a wholly-owned subsidiary of The Home Depot.

Clockwork Home Services Promotes David Bloom to Vice President of Operations

Clockwork Home Services, Inc. (Clockwork), a leading provider of home services, today announced its promotion of David Bloom to Vice President of Operations. Bloom, formerly the company's Vice President for Franchise Sales, will oversee Clockwork's...

Better Homes and Gardens Real Estate LLC Appoints Robert F. Albanese as Vice President for Affiliate Consulting

Better Homes and Gardens Real Estate LLC announced today that Robert F. Albanese will serve as its vice president for affiliate consulting.

DreamMaker Bath & Kitchen Announces New Hire and Promotion

Bath & Kitchen, a national leader in home remodeling, announces staff changes within its franchise systems management department.

DirectBuy

Promoting from Within a Good Call… DirectBuy of Vancouver Promotes Sasha Idema

Raised in Tsawwassen and currently residing in Vancouver, Idema began with DirectBuy of Vancouver in 2006 as a member of the call center staff.

CENTURY 21 Admiral Cove Realty Under New Ownership

CENTURY 21 Canada is pleased to welcome Paulette Upshall and Richard Brown as the new co-owners of CENTURY 21 Admiral Cove Realty in Bedford, NS.

Century 21 Real Estate LLC Appoints New Chief Operating Officer

Century 21 Real Estate LLC, franchisor of the world's largest residential real estate sales organization, today announced the appointment of Craig Leonard to the position of chief operating officer, reporting directly to Tom Kunz...

Pet Butler Appoints New Operations

Pet Butler, the nation's leading pet waste cleanup service, has named Tim Leslie as operations and solutions manager.


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Features & Special Reports

Is it Time for an Operating Cost Audit?: Franchise Tenants Unite!

When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right? To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on.

"Old School" Communication: Cell Phone Texting Builds Customer Traffic

Considering the wide-ranging abilities of today's smartphones, simple text messaging may seem passé, but it's a basic social media tool that's working wonders for Chris Kramolis' franchise operation. He's been using text messages to build business and compile a database of his customers--and he doesn't see any reason to deviate from something that's working.

Discovering Oil: Multi-unit Operator Strikes it Rich with Oil Change Franchises

Darrell Lamb remembers toiling away in the heyday of the mid-90s stock market. He was always searching for new investors, and on the lookout for hot investments. One day some of his advisers told him about an opportunity - a chance to invest in the Express Oil Change franchise. He had reason to trust the advisers since they were his uncle, who was president of the company, and his dad, an Alabama optometrist who was always interested in investing in growing ventures.

Capital Access

Dustin Winkle was a victim of the dot-com crash a few years back. While pondering his next career move, he visited with family members who operated some dry cleaning stores. He liked what he heard and purchased his first Martinizing Dry Cleaners stores six hours away in Yakima, Wash. It was a long commute from his home in Boise, Idaho, but he loved the business. Three years later his family was ready to sell its dry cleaning stores and Winkle was more than happy to buy some units closer to home. Today he operates 10 Martinizing Dry Cleaning stores (and one non-Martinizing unit) in the Boise area.

Multi-Tasking: What It Takes To Be A Successful Multi-Unit Franchisee

Twenty years ago, franchising meant buying the rights to and opening a single unit or business. But a changing trend has taken hold during the last two decades. Today, it's not uncommon for a single franchise operator to have 5, 6, or even dozens of units. FRANdata research notes the number of multi-unit operators now tops 34,000, and those operators control more than 155,000 franchised units in the U.S. It's a growth strategy that has proven effective but it should be approached with caution. Multi-unit operators are generally wired differently then their single-unit counterparts. Successful multi-unit operators are typically experienced, skilled, professional business executives who have chosen franchising as their business model. They possess the skills, training, capital, infrastructure, and vision to operate numerous units and have the ability to continue adding units to their portfolio--without stressing their organization or their stomach.

Episode 006: The Benefits of a Franchise Model

Franchising provides benefits for both seller and buyer. For franchisors, the primary benefit is the ability to use other people's money to expand the brand more rapidly than they could either on their own or through investors or lenders. The initial franchise fee and ongoing royalties they collect allow franchisors to build their brand without sacrificing control to outsiders or the pressure of repaying lenders.

Measure for Measure: Unit Economics Plays a Leading Role on Today's Economic Stage

The most fundamental business strategy calls for black numbers on the bottom line. In simplest terms, it's proof the business is generating more cash than it is spending. All too often, though, entrepreneurs get involved in businesses without employing a proper system to help them keep a watchful eye on what they're earning and what they're spending. Managing day-to-day operations can be so time-consuming that it leaves little room for financial analysis. Or perhaps key individuals lack a basic understanding of how to read and interpret financial statements. Combine these factors with the down economy, and you'll likely wind up with a troubled business.

Service Based Franchising: Where the Action Is

Last week we ended our discussion of service concepts with the point that many of these businesses are based on customers making the choice to trade money (surplus) for time (deficit). The example we used was maid services, where time-starved customers spend money to buy time they can spend with their family and friends. Other examples of businesses built on services that customers could perform themselves but choose to pay someone else for include lawn and landscaping services, residential painting, oil change, and installation of home entertainment systems.

Seven Steps to Fiscal Fitness: A "Fiscal Physical" Will Help Your Business Survive, Grow, and Prosper

In the few minutes it takes you to read this article, 40 businesses across the nation will fail--and that statistic was [i]before[/i] the economic downturn of the last 24 months. Tragic? Yes. Remarkable? Not at all. The road to business success is littered with the skeletons of companies whose owners--mostly brilliant and skilled individuals--failed to "take care of business" in the financial management of their enterprise.

Service Based Franchising: What Franchisors Want

When you first consider franchising as a business model, one of the choices that arises is which type of business, in which sector, suits you best. One basic choice is to make is goods or service; another is retail or home-based. In previous months, we've explored ways to find the sector, and the franchisor, most likely to give you the best chance of success. More recently, in the previous four weeks, we've discussed the attributes franchisors look for in franchise candidates in the retail sector and in the home-based sector. Here we apply the same lens to the services sector. Let's begin with the similarities. All franchisors want candidates who follow the system, pay royalties on time, possess marketing skills and savvy, know how to run a business, show leadership and growth potential, are good communicators, and are expansion-minded, community-oriented, and willing to give back to the system. Franchisors look for these skills whether you choose a service, retail, B2B, or other concept.

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