March 11, 2010
Topics:Industries:
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Your Cleaning and Maintenance Franchise Personnel News SourceFranchise News Watch brings you the latest in cleaning and maintenance franchising personnel news from around the web. As a news aggregator for the cleaning and maintenance franchise industry, Franchise News Watch streams the latest ground breaking franchise articles, features, guides, blogs, news and more directly to your desktop.  Cleaning and Maintenance Franchise Personnel News
Mike Welch Joins Service Brands International as Franchise Development Manager Franchising Veteran to Sell ProTect Painters ConceptAlex Roberts, vice president franchise development for Service Brands International, announced that Mike Welch has joined the multi-concept franchisor as franchise development manager for the ProTect Painters brand. PuroClean Welcomes Home Vice President of OperationsPuroClean, the nation's fastest growing property damage restoration franchise, announced today the appointment of John Capponi, an industry veteran with more than 25-years of experience in customer service and franchising, as the company's Vice... U. S. Lawns Announces A New Member Of The Team!Please join us in congratulating Jerry Brown as he steps into the new role of Manager of Franchise Support. Jerry will be fully dedicated to coordinating the efforts of our current team of professionals involved in the training, facilitation, and... Service Brands International Appoints Experienced Franchise Executive to President and COOService Brands International (SBI), a multi-concept franchisor of brands that provide a variety of timesaving home services ideally suited for today's active consumer, announced today it has appointed John McDonald to its newly created President... Bonus Building Care Names Director of SalesDerrick came to Bonus with twenty-eight years of sales and sales management experience with many Fortune 500 companies such as P&G, IBM, GE and SAP. Bill Blair Joins Stratus Building Solutions as VP-Master DevelopmentBill Blair, a veteran franchise industry executive who resides in Belleville, Illinois, has been recruited as Vice President-Master Development at Stratus Building Solutions, the commercial-industrial building cleaning service franchisor based in... Pet Butler Appoints New OperationsPet Butler, the nation's leading pet waste cleanup service, has named Tim Leslie as operations and solutions manager. PuroClean Expands Support Center Management Team to Continue Brand EnhancementWhile the PuroClean franchise system continues to grow at record levels and make national headlines with its award-winning best practices in franchisee support, the company also continues to attract world-class talent at its home office to support the... Kitchen Tune-Up Hires Programs Specialist to Coordinate Growing Partner Relations DepartmentKitchen Tune-Up, the number one ranked kitchen and bath remodeling service with franchises across the US and Canada, has retained Jon Hoffman as Partner Programs Specialist in their Aberdeen, SD corporate headquarters location. Pet Butler Appoints Finance ManagerPet Butler, the nation's leading pet waste cleanup service, has named Judy Esparza as finance department manager. Michael Lett Appointed Director of Franchise Development at ElizaJElizaJ, providers of upscale, self-contained restrooms for special events and serving thousands of clients along the East Coast, has recently named Michael Lett as the new Director of Franchise Development.
PuroClean Co-Founder Dick Spohn Retires, Takes Emeritus Seat on Board of DirectorsDick Spohn, the co-founder of PuroClean who, along with his partner Rory O'Dwyer, helped lay the foundation for success of the nation's fastest growing restoration and remediation franchise, announced today that he is retiring from... Karen Aibel Named President of Stratus Building Solutions of FloridaKaren Aibel, a business executive with more than 20 years of successful sales management, human resources and customer service experience, has been named President and Regional General Manager of Stratus Building Solutions of Florida, L.L.C., based in... Pet Butler Appoints New Call Center ManagerPet Butler, the nation's leading pet waste cleanup service, has named Brian Cooper Call Center Manager, to direct the activities of its nationwide customer contact and customer service center.
Openworks Hires Christina Arner As Washington Director Of OperationsOpenWorks, a leader in the facility services and commercial cleaning industry, has announced that Christina Arner has been hired as the Director of Operations for the Washington region. |
Features & Special ReportsMeasuring Performance: Multi-unit Franchisees Utilize Unit Economics to Help Run a Tighter ShipMulti-unit franchisee Todd Pulley knows all about measuring unit performance and profitability - even though he had no prior financial background before becoming a franchisee. Over the last 15 years though, he has developed and refined his own system for measuring his unit economics at his four PuroClean locations in New Jersey and Delaware. The effort is paying off. Is it Time for an Operating Cost Audit?: Franchise Tenants Unite!When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right? To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on. "Old School" Communication: Cell Phone Texting Builds Customer TrafficConsidering the wide-ranging abilities of today's smartphones, simple text messaging may seem passé, but it's a basic social media tool that's working wonders for Chris Kramolis' franchise operation. He's been using text messages to build business and compile a database of his customers--and he doesn't see any reason to deviate from something that's working. Discovering Oil: Multi-unit Operator Strikes it Rich with Oil Change FranchisesDarrell Lamb remembers toiling away in the heyday of the mid-90s stock market. He was always searching for new investors, and on the lookout for hot investments. One day some of his advisers told him about an opportunity - a chance to invest in the Express Oil Change franchise. He had reason to trust the advisers since they were his uncle, who was president of the company, and his dad, an Alabama optometrist who was always interested in investing in growing ventures. Capital AccessDustin Winkle was a victim of the dot-com crash a few years back. While pondering his next career move, he visited with family members who operated some dry cleaning stores. He liked what he heard and purchased his first Martinizing Dry Cleaners stores six hours away in Yakima, Wash. It was a long commute from his home in Boise, Idaho, but he loved the business. Three years later his family was ready to sell its dry cleaning stores and Winkle was more than happy to buy some units closer to home. Today he operates 10 Martinizing Dry Cleaning stores (and one non-Martinizing unit) in the Boise area. Multi-Tasking: What It Takes To Be A Successful Multi-Unit FranchiseeTwenty years ago, franchising meant buying the rights to and opening a single unit or business. But a changing trend has taken hold during the last two decades. Today, it's not uncommon for a single franchise operator to have 5, 6, or even dozens of units. FRANdata research notes the number of multi-unit operators now tops 34,000, and those operators control more than 155,000 franchised units in the U.S. It's a growth strategy that has proven effective but it should be approached with caution. Multi-unit operators are generally wired differently then their single-unit counterparts. Successful multi-unit operators are typically experienced, skilled, professional business executives who have chosen franchising as their business model. They possess the skills, training, capital, infrastructure, and vision to operate numerous units and have the ability to continue adding units to their portfolio--without stressing their organization or their stomach. Episode 006: The Benefits of a Franchise ModelFranchising provides benefits for both seller and buyer. For franchisors, the primary benefit is the ability to use other people's money to expand the brand more rapidly than they could either on their own or through investors or lenders. The initial franchise fee and ongoing royalties they collect allow franchisors to build their brand without sacrificing control to outsiders or the pressure of repaying lenders. Measure for Measure: Unit Economics Plays a Leading Role on Today's Economic StageThe most fundamental business strategy calls for black numbers on the bottom line. In simplest terms, it's proof the business is generating more cash than it is spending. All too often, though, entrepreneurs get involved in businesses without employing a proper system to help them keep a watchful eye on what they're earning and what they're spending. Managing day-to-day operations can be so time-consuming that it leaves little room for financial analysis. Or perhaps key individuals lack a basic understanding of how to read and interpret financial statements. Combine these factors with the down economy, and you'll likely wind up with a troubled business. Service Based Franchising: Where the Action IsLast week we ended our discussion of service concepts with the point that many of these businesses are based on customers making the choice to trade money (surplus) for time (deficit). The example we used was maid services, where time-starved customers spend money to buy time they can spend with their family and friends. Other examples of businesses built on services that customers could perform themselves but choose to pay someone else for include lawn and landscaping services, residential painting, oil change, and installation of home entertainment systems. Seven Steps to Fiscal Fitness: A "Fiscal Physical" Will Help Your Business Survive, Grow, and ProsperIn the few minutes it takes you to read this article, 40 businesses across the nation will fail--and that statistic was [i]before[/i] the economic downturn of the last 24 months. Tragic? Yes. Remarkable? Not at all. The road to business success is littered with the skeletons of companies whose owners--mostly brilliant and skilled individuals--failed to "take care of business" in the financial management of their enterprise.
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