March 11, 2010
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Your Business Services Franchise Personnel News SourceFranchise News Watch brings you the latest in business services franchising personnel news from around the web. As a news aggregator for the business services franchise industry, Franchise News Watch streams the latest ground breaking franchise articles, features, guides, blogs, news and more directly to your desktop.  Business Services Franchise Personnel NewsCartridge World Names Bill Edmiston Chief Development OfficerCartridge World, the world's fastest growing ink and toner remanufacturing retailer and franchisor, announces the appointment of Bill Edmiston as Chief Development Officer. Vic Ciuffetelli is Named a CEO of ActionCOACHAfter working for 22 years in the franchising business, Vic Ciuffetelli has been announced as one of the new CEOs of ActionCOACH, the world's number one business coaching firm. Alejandro De Gyves Named CEO of ActionCOACHAfter serving the ActionCOACH community as a Master Licensee in Mexico for several years, Alejandro De Gyves took over the Latin America territories. More recently, however, he has been named one of four new CEOs of ActionCOACH. Jodie Shaw Named CEO of ActionCOACHAbout a year after she was named Director of Franchise Sales, ActionCOACH has appointed Jodie Shaw as one of its new CEOs. She will take over her new role in January 2010.
Franchise Development Breaking News | Leading Print Franchise Names Phil LeBlanc Vice President of DevelopmentAllegra Network LLC, one of the world's largest graphic communications franchises, recently announced that Signs Now Director of Franchise Development Phil LeBlanc has been promoted to Vice President of Development for Allegra Network LLC, overseeing... Carlson Hotels Worldwide Appoints Michael Hutchins as Vice President of Development for Radisson Hotels & ResortsCarlson Hotels Worldwide today announced the appointment of Michael Hutchins to the position of vice president of development for Radisson Hotels & Resorts for the Eastern United States and Canada. Radisson is the flagship, full-service brand for the. Signs Now President Named Allegra Chief Development OfficerAllegra Network LLC, one of the world's largest print and graphic communications franchises, recently announced that Signs Now President Steve White, has been appointed as the company's Chief Development Officer. White will be responsible for managing... Roni Deutch Hires Executive Vice-President of Franchise Sales & Development for the Roni Deutch Tax CenterRoni Deutch Tax Center has hired Matthew Ritchie, a long-time attorney of Roni's Law Firm, Roni Lynn Deutch, A Professional Tax Corporation, as Executive Vice-President of Franchise Sales & Business Development to spearhead new business development... Bookkeeping Express Bolsters Advisory BoardBookkeeping Express, the first U.S. franchise focused solely on bookkeeping services, announced today that Keith Mueller has joined the company's Advisory Board and has invested in Bookkeeping Express Enterprises. As a member of the company's Advisory... Nation's Largest Home Care Provider Welcomes New Management Team to San Francisco OfficeThe nation's largest and most experienced provider of in home support and recovery services has announced a new management team for its San Francisco location. Interim HomeStyle Services first opened its San Francisco office in 1984 to provide... Finance veteran Brad Hall becomes Carlson's treasurerMinneapolis-based Carlson has announced that finance veteran Brad Hall has been promoted to serve as the company's treasurer. Jodie Shaw is Now Director of Franchise Sales and Marketing at ActionCOACHActionCOACH, the number one business coaching firm in the world, has appointed Jodie Shaw as Director of Franchise Sales and Marketing. Carlson Restaurants Worldwide Names Nick Shepherd as President and CEOIn an announcement made earlier today, Nick Shepherd was named president and chief executive officer of global casual dining leader Carlson Restaurants Worldwide, parent of T.G.I. Friday's(R) and Pick Up Stix(R) restaurants.
Carlson Hotels Worldwide Appoints New Asia Pacific President and Managing DirectorHospitality industry veteran, Jean-Marc Busato, has been appointed President and Managing Director of Carlson Hotels Worldwide - Asia Pacific (CHW-AP). Busato, who will take up his new position in January 2009, will be based at CHW-AP's regional... Past Corporate Executive is Now an ActionCOACH Executive Coach in Dallas, TexasAs soon as ActionCOACH, the number one business coaching firm in the world rolled out its executive coaching program this November, ActionCOACH Rich Allen became part of its first training class. Carlson Hotels Worldwide Appoints Stephanie Beyer as Vice President of Human ResourcesCarlson Hotels Worldwide today announced the appointment of Stephanie Beyer to the position of vice president of Human Resources. Beyer reports directly to Jay Witzel, president and chief executive officer of Carlson Hotels Worldwide. Beyer served most... Labor Finders International Brings on Celina Klee to Build Public Relations Program for Company and FranchiseesLabor Finders International, Inc., the country's oldest and largest privately held industrial labor staffing company, is pleased to announce that Celina Klee has joined the company as its new Public Relations Manager. Ms. Klee has an... Carlson Hotels Worldwide Appoints Heather Passe as Vice President of Customer Relationship ManagementCarlson Hotels Worldwide today announced that Heather Passe has been appointed to the position of Vice President of Customer Relationship Management. In her new role, Passe will be responsible for leading the company's customer relationship management... Carlson Hotels Worldwide Announces Executive Leadership Appointments and Structural Changes to Support New Three-Year Strategic PlanCarlson Hotels Worldwide today announced several executive appointments and structural changes in its senior leadership team. U. S. Lawns Announces A New Member Of The Team!Please join us in congratulating Jerry Brown as he steps into the new role of Manager of Franchise Support. Jerry will be fully dedicated to coordinating the efforts of our current team of professionals involved in the training, facilitation, and... Jackson Hewitt Chief Operating Officer to Leave CompanyJackson Hewitt Tax Service Inc. ("Jackson Hewitt") (NYSE: JTX) announced today that Mark Heimbouch will be resigning from his role as Chief Operating Officer of Jackson Hewitt, effective November 3, to pursue a new career opportunity. SightMind Strengthens National Expansion Efforts with New Director of Franchise DevelopmentSightMind, a national Internet Protocol-based (IP) video surveillance, networking and security company, today announced that Joseph Spohn has joined the company as its Director of Franchise Development. In his new role, Spohn will be responsible for...
ActionCOACH Names New Master Licensee for HungaryActionCOACH, the world's number one business coaching firm, has added Hungary as its 27th country of operation, and has named Zoltan Eszik its Master Licensee for the country. Ron Mathewson Named Web Developer at ActionCOACHRon Mathewson has been named web developer at ActionCOACH, the number one business coaching firm in the world. Chris Steely Named Director of Coaching at ActionCOACHChris Steely has been named Director of Coaching at ActionCOACH, the number one business coaching firm in the world. Brandon Vinall Named the Global Training Coordinator at ActionCOACHBrandon Vinall has been named the Global Training Coordinator at ActionCOACH, the number one business coaching firm in the world. Allyson Smith Named Marketing and Sales Assistant at ActionCOACHAllyson Smith has been named marketing and sales assistant at ActionCOACH, the number one business coaching firm in the world. Alexis Brown Named Social Media Coordinator at ActionCOACHAlexis Brown leads ActionCOACH's in-house social media optimization initiative to leverage the company's internet marketing. Wendy Fenton Brings Many Years of HR and Administration Experience to ActionCOACHWendy Fenton has been named Executive Administration Officer at ActionCOACH, the world's number one business coaching firm. Jason Cooksey Named Legal Counsel at ActionCOACHJason Cooksey has been appointed as General Counsel at ActionCOACH – the number one business coaching company in the world. Former ActionCOACH Business Coach Moves to the Global Office as Director of TrainingDave Holland has been named the Director of Training at ActionCOACH, the number one business coaching firm in the world. Nick Gott Named Management Accountant at ActionCOACHNick Gott has been named Management Accountant at ActionCOACH, the number one business coaching firm in the world. Michael Kiick Named Director of Franchise Development at ActionCOACHMichael Kiick has been named Director of Franchise Development at ActionCOACH. He has spent the last thirty years growing franchise companies in the food, automotive, and service industries. Michael Horvath Named Copywriter at ActionCOACHMichael Horvath has been named Copywriter at ActionCOACH, the world's leading business coaching firm. Doug Kokas Named Purchasing Specialist at ActionCOACHDoug Kokas has been named Purchasing Specialist at ActionCOACH, the number one business coaching firm in the world.
Carlson Restaurants Worldwide Names Joseph Hsu Vice President of International MarketingCarlson Restaurants Worldwide Inc., parent company of T.G.I. Friday's(R) restaurants, recently named Joseph Hsu (pronounced "Shoe") Vice President of International Marketing. Cartridge World Appoints Tom Fricke as Chief Executive OfficerCartridge World, the world's fastest growing ink and toner refilling retailer and franchisor in the $80 billion printer cartridge industry, announces the appointment of Tom Fricke as Chief Executive Officer. Kathleen Gilmartin Joins Interim Healthcare Inc. As New President And CEOThe Board of Directors of Interim HealthCare Inc. is pleased to announce the appointment of Kathleen Gilmartin as President and CEO, effective September 2nd. Brooke Capital Moves Executive Team to Phillipsburg CampusRobert Orr, chairman and chief executive officer of Brooke Capital Corporation (AMEX: BCP), today announced the appointments of Michael Hess as president and Nick Rhodes as executive vice president of Brooke Capital. Ex-Accountant Darren Reddy Found ActionCOACH to Be a Better Fit For HimFor ActionCOACH Darren Reddy, accounting was a fantastic way to learn about how a business should run and how the numbers reflect every decision made in the business. Westaff Promotes from WithinWestaff, Inc. (NASDAQ:WSTF), a leading provider of staffing services, announced today the promotion of two employees to high ranking Accounting positions at their corporate office. Expetec Corporate hires HaarExpetec Technology Services, Inc., headquartered in Aberdeen, recently announced the addition of Mary Haar, to the Accounting department in the corporate office. Kathie Ittel Has a Combination of Business Ownership and Corporate ExperienceMaster Licensee Peter Williamson has named Kathie Ittel as an ActionCOACH in California. ActionCOACH's Ex-Client Darren Greenaway Starts His Career as an ActionCOACH Business Coach in EnglandDarren Greenaway has joined John Barr's ActionCOACH business coaching firm in England. St. Louis NiteLites Outdoor Lighting Expands to Meet Growing Lighting BusinessNiteLites Outdoor Lighting of St. Louis, the landscape lighting professionals, has announced the addition of two new members to its staff. Dale Carnegie Training Hires New Director of Internet MarketingDale Carnegie Training (DCT) today announced the appointment of Quinnie Wong as Director of Internet Marketing. In this role, Ms. Wong will lead Dale Carnegie Training's foray into the emerging media markets. |
Features & Special ReportsMeasuring Performance: Multi-unit Franchisees Utilize Unit Economics to Help Run a Tighter ShipMulti-unit franchisee Todd Pulley knows all about measuring unit performance and profitability - even though he had no prior financial background before becoming a franchisee. Over the last 15 years though, he has developed and refined his own system for measuring his unit economics at his four PuroClean locations in New Jersey and Delaware. The effort is paying off. Is it Time for an Operating Cost Audit?: Franchise Tenants Unite!When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right? To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on. "Old School" Communication: Cell Phone Texting Builds Customer TrafficConsidering the wide-ranging abilities of today's smartphones, simple text messaging may seem passé, but it's a basic social media tool that's working wonders for Chris Kramolis' franchise operation. He's been using text messages to build business and compile a database of his customers--and he doesn't see any reason to deviate from something that's working. Discovering Oil: Multi-unit Operator Strikes it Rich with Oil Change FranchisesDarrell Lamb remembers toiling away in the heyday of the mid-90s stock market. He was always searching for new investors, and on the lookout for hot investments. One day some of his advisers told him about an opportunity - a chance to invest in the Express Oil Change franchise. He had reason to trust the advisers since they were his uncle, who was president of the company, and his dad, an Alabama optometrist who was always interested in investing in growing ventures. Capital AccessDustin Winkle was a victim of the dot-com crash a few years back. While pondering his next career move, he visited with family members who operated some dry cleaning stores. He liked what he heard and purchased his first Martinizing Dry Cleaners stores six hours away in Yakima, Wash. It was a long commute from his home in Boise, Idaho, but he loved the business. Three years later his family was ready to sell its dry cleaning stores and Winkle was more than happy to buy some units closer to home. Today he operates 10 Martinizing Dry Cleaning stores (and one non-Martinizing unit) in the Boise area. Multi-Tasking: What It Takes To Be A Successful Multi-Unit FranchiseeTwenty years ago, franchising meant buying the rights to and opening a single unit or business. But a changing trend has taken hold during the last two decades. Today, it's not uncommon for a single franchise operator to have 5, 6, or even dozens of units. FRANdata research notes the number of multi-unit operators now tops 34,000, and those operators control more than 155,000 franchised units in the U.S. It's a growth strategy that has proven effective but it should be approached with caution. Multi-unit operators are generally wired differently then their single-unit counterparts. Successful multi-unit operators are typically experienced, skilled, professional business executives who have chosen franchising as their business model. They possess the skills, training, capital, infrastructure, and vision to operate numerous units and have the ability to continue adding units to their portfolio--without stressing their organization or their stomach. Episode 006: The Benefits of a Franchise ModelFranchising provides benefits for both seller and buyer. For franchisors, the primary benefit is the ability to use other people's money to expand the brand more rapidly than they could either on their own or through investors or lenders. The initial franchise fee and ongoing royalties they collect allow franchisors to build their brand without sacrificing control to outsiders or the pressure of repaying lenders. Measure for Measure: Unit Economics Plays a Leading Role on Today's Economic StageThe most fundamental business strategy calls for black numbers on the bottom line. In simplest terms, it's proof the business is generating more cash than it is spending. All too often, though, entrepreneurs get involved in businesses without employing a proper system to help them keep a watchful eye on what they're earning and what they're spending. Managing day-to-day operations can be so time-consuming that it leaves little room for financial analysis. Or perhaps key individuals lack a basic understanding of how to read and interpret financial statements. Combine these factors with the down economy, and you'll likely wind up with a troubled business. Service Based Franchising: Where the Action IsLast week we ended our discussion of service concepts with the point that many of these businesses are based on customers making the choice to trade money (surplus) for time (deficit). The example we used was maid services, where time-starved customers spend money to buy time they can spend with their family and friends. Other examples of businesses built on services that customers could perform themselves but choose to pay someone else for include lawn and landscaping services, residential painting, oil change, and installation of home entertainment systems. Seven Steps to Fiscal Fitness: A "Fiscal Physical" Will Help Your Business Survive, Grow, and ProsperIn the few minutes it takes you to read this article, 40 businesses across the nation will fail--and that statistic was [i]before[/i] the economic downturn of the last 24 months. Tragic? Yes. Remarkable? Not at all. The road to business success is littered with the skeletons of companies whose owners--mostly brilliant and skilled individuals--failed to "take care of business" in the financial management of their enterprise.
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